Privacy Policy of Lovenapo
Effective Date: January 6, 2025
At Lovenapo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
1. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and delivery address when you make a purchase or inquire about our products.
- Payment Information: Credit card details, billing address, and other payment information required for processing transactions.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process your orders and deliver products to you.
- Customer Support: To respond to inquiries, resolve issues, and provide customer service.
- Marketing and Promotions: To send you promotional emails about our products, special offers, or updates (you can opt out of this at any time).
- Improving Our Services: To analyze website usage and enhance your experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist with:
- Order fulfillment and delivery
- Payment processing
- Website hosting and management
- Marketing (if you have consented)
These third-party service providers are required to protect your information in accordance with this Privacy Policy.
4. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files that are stored on your device and help us analyze website traffic, remember your preferences, and personalize content.
6. Your Rights
You have the right to:
- Access your personal information.
- Correct any inaccuracies in your data.
- Delete your personal information (subject to certain legal obligations).
- Opt-Out of marketing communications.
To exercise any of these rights, please contact us at htmthu2412@gmail.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website, and the “Effective Date” will be revised accordingly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: htmthu2412@gmail.com
Phone: +84 077 951 0701
Address: 172/52 Tran Cao Van, Thanh Khe, Da Nang, Vietnam
By using our website or purchasing from us, you agree to the terms of this Privacy Policy.